6 min read

Two Windows

Two Windows
Photo by AHMAD BADER / Unsplash


The bus from the airport follows the waterfront.

On the left, the Aegean. Sailboats bobbing in morning light, the kind of blue that makes you understand why people have been writing poems about this sea for three thousand years. On the right, the city unspooling — cafes, apartment buildings, the particular texture of a place that has known both grandeur and bankruptcy and is currently acquainted with both at once.

I had been traveling for hours. I was jet-lagged and disoriented and doing what you do on a bus in an unfamiliar city — looking out the window, trying to read a place from its surface.

Then I saw it.

An abandoned terminal of some kind. Graffiti-covered signs for Departures and Arrivals still hanging above the entrance, as if the building hadn't gotten the news yet. A large parking lot dotted with tents. Women with covered heads watching from the terminal's facade, draped with drying laundry, as a few children kicked a soccer ball across the crumbling asphalt.

The men sitting around me on the bus shook their heads. Tsk'd quietly. I wished I spoke Greek. I wanted to know what they felt — whether it was sorrow or resentment or the particular exhaustion of a country already on its knees being asked to hold more than it could carry.

I looked back out at the water.

Paradise out one window. Catastrophe out the other.

And I sitting in the middle, on a bus, with my luggage and my passport and my ability to choose which window to look out of.

That was my first understanding of the threshold I had come to stand in.


I had come to Greece to volunteer in the refugee camps. This was 2016. The borders had recently closed and fifty thousand people — Syrians, Afghans, Iraqis, Eritreans — were stranded, waiting in conditions that ranged from barely tolerable to genuinely dangerous. I had hospitality experience, organizational skills, a background in crisis response. I thought I knew something about receiving people in difficult moments.

I did not yet understand that I was about to be received.


The camps were different from each other in the way that all difficult places are different — the specific texture of the hardship, the particular color of the waiting. The port at Piraeus smelled of diesel and unwashed bodies and something underneath both of those that I can only describe as suspended time. People had been there for weeks. Some for months. The future was a rumor that kept changing.

At Ritsona, an hour outside the city, there was grass. Trees. Shade. The volunteers called it The Ritz, which was both a joke and not a joke — compared to the barren asphalt of the port camps, it was almost peaceful. But the army-issue tents had no floors, no way to seal themselves, and the grass that offered shade also hid snakes. A mother gestured to tell me this, her hands moving precisely, her eyes calm in the way that eyes get calm when they have already absorbed more than they should have to. She was telling me about waking up and finding a snake near her baby.

I thought about the phrase we use so casually: the grass is always greener.

I thought about what it costs to discover that greener grass hides different dangers. That you trade the devil you know for the one you don't. That the crossing you risked everything to make delivers you not to safety but to a new set of conditions requiring a new set of adaptations.

The threshold is not a door you pass through once. It's a series of doors. And some of them open onto more waiting.


At the port, a child took my hand.

She was perhaps seven. Big brown eyes, a confidence in her small body that had clearly survived things confidence wasn't designed to survive. She simply walked over, slipped her hand into mine, and led me across the concrete expanse without asking permission or offering explanation. We were going somewhere. That was enough.

She led me to her family's tent. Her mother appeared at the entrance and gestured us inside with a sweep of her hand. We removed our shoes at the threshold — because even here, even in a former shipping terminal, there was a threshold, and it was respected — and sat cross-legged in a circle.

The tent was immaculate. This detail stopped me then and stays with me now. Everything around it was chaotic, overcrowded, undersupported. Inside, order. Dignity made visible through the arrangement of what little they had.

They offered us juice boxes and biscuits. I recognized them from the donations that had been distributed. They were giving us back what had been given to them.

I took a biscuit and my hands were clumsy with the jet-lag and the emotion and a crumb fell onto the tent floor. I reached to pick it up. The girl was faster. She swept it into her hand with quiet authority.

It was not for me to clean. It was hers to tend.

I understood in that moment that I had gotten the entire thing backwards.


I had come to offer hospitality. To be, in the language I'd been developing for years, the one who receives the stranger, who buffers the crossing, who makes the in-between less punishing. I had come with my skills and my experience and my desire to be useful.

And I was being hosted.

By people who had lost their homes and their cities and in some cases their family members. By people who were waiting for a future that kept being rewritten by officials they would never meet, on computers they would never see, in languages they did not speak. By people who were, by any external measure, in the most vulnerable position imaginable.

And they were offering me juice boxes. And biscuits. And the particular grace of a swept crumb.

This is what hospitality actually is, underneath all the training and the frameworks and the touchpoints and the protocols.

It is the acknowledgment that you and I are in this together. That when you pass through my space, however temporary and impermanent that space may be, I am responsible for your experience of it. That the gift moves in both directions — that to receive care is itself an act of care, that allowing someone to tend you is a form of generosity.

I am you, I kept thinking, looking at the mother's calm face, the son's careful English, the child's proprietary sweep of my crumb from her floor.

I am you and you are me and this tent and this terminal and this catastrophe and this dignity are all part of the same thing.


There is a word in Greek — xenia — that means both guest and stranger. Ancient Greek culture held the relationship between host and guest as sacred, overseen by Zeus himself. To offer hospitality to a stranger was not charity. It was a cosmic obligation. The stranger might be a god in disguise. Or a future ally. Or simply a human being far from home who needed, for one moment, to be received as though they mattered.

Which they did.

Which we all do.

The obligation ran both ways. The guest owed the host their best behavior, their gratitude, their willingness to be received. The exchange was sacred precisely because both parties had a role.

I stood in a refugee camp in Athens and understood that this ancient agreement was still operating. That it had never stopped operating. That it runs underneath every transaction, every hiring decision, every new employee's first shift, every patient's first call to a recovery center, every founder's handoff to a team, every person crossing from one version of their life to another.

The host says: You are safe here. I see you. Here is what comes next.

The guest says: I receive your care. I will honor the space you've made.

And something passes between them that neither could generate alone.


On my last day in Athens I sat at a café on the waterfront. The Aegean was doing what it does — indifferent, gorgeous, ancient. Somewhere behind me, people were waiting in tents for a future that had not yet been decided.

I thought about the bus ride from the airport. The two windows.

I had spent weeks trying to be useful in the gap between them. Sorting donations. Standing in food lines. Sitting cross-legged on immaculate tent floors. Counting to ten in Arabic. Failing to anticipate that an apple requires teeth. Learning that the direction of the gift is never quite what you think it is.

What I brought home was not what I expected.

I brought home a deeper understanding of what it means to stand at a threshold. Not to fix it. Not to close it. But to tend it. To make the crossing, for whoever is making it, a little less alone.

The child who took my hand wasn't asking me to solve anything.

She was asking me to come with her.

To follow.

To be, for that moment, not the expert or the volunteer or the person with the skills and the passport and the return ticket.

Just another human being, willing to go where she pointed.

That's the whole practice, really.

That's all it ever was.